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Taobao

Taobao

v Introduction
Taobao (Chinese: 淘宝网) may be a Chinese on-line looking web site, headquartered in city, and in hand by Alibaba. It is the world's biggest e-commerce web site and therefore the seventh most visited web site in step with Alexa. As of thirty one March 2018, Taobao has over 617 million monthly active users.
Founded by Alibaba cluster in 2003, Taobao Marketplace facilitates consumer-to-consumer (C2C) retail by providing a platform for small businesses and individual entrepreneurs to open online stores that mainly cater to consumers in Chinese-speaking regions (Mainland China, Hong Kong, Macau and Taiwan) and abroad.
With over one billion product listings as of 2016, the combined transaction volume of Taobao Marketplace and Tmall.com reached 3 trillion yuan in 2017, more than that of all US retailers and e-commerce sites combined. The Economist calls it "the country's biggest online marketplace". Sellers are able to post goods for sale either through a fixed price or auction. Auctions make up a small percentage of transactions. The majority of the product area unit new merchandise sold-out at fastened costs. Buyers will assess marketer backgrounds by data on the market on the positioning, including ratings, comments and complaints.
v History
Taobao Marketplace (formerly "Taobao") was launched in mite 2003 by Alibaba once eBay nonheritable Each net, China's online auction leader at the time, for US$180 million and became a major player in the Chinese client e-commerce market. To counter eBay's expansion, Taobao offered free listings to sellers and introduced website features designed to act in local consumers' best interests, such as instant electronic communication for facilitating buyer-seller communication Associate in Nursing an escrow-based payment tool, Alipay. As a result, Taobao became dry land China's undisputed market leader among 2 years. Its market share surged from 8 May 1945 to fifty-nine between 2003 and 2005, whereas eBay China plunged from seventy-nine to three hundred and sixty-five days. eBay pack up its China website in 2006.
In April 2008, Taobao introduced a recently dedicated B2C platform known as Taobao Mall to enhance its C2C marketplace. Taobao Mall established itself because the destination for quality brand product for Chinese shoppers. Taobao Mall launched Associate in Nursing freelance net domain, Tmall.com, and increased its concentrate on product verticals and enhancements in looking expertise in November 2010. It became Associate in Nursing freelance business in Gregorian calendar month 2011 and altered its Chinese name to Tian Mao (Tall) in Jan 2012. As of October 2013, it was the eighth most visited web site in China. In 2008, Taobao burning the growth of the Chinese on-line looking business through execution of the “Big Taobao” strategy with the aim of turning into a supplier of e-commerce infrastructure services for all e-commerce market participants.
v Services and features
v Mascot
Taobao's organism is Associate in Nursing Emmet, that represents their company culture. Ma introduced Taobao to the skin world by stating, "We area unit the Emmet army." Ma once organized quite a pair of,000 workers at a gymnasium to celebrate the fifth day of remembrance of the founding ceremony. At the party, Taobao workers waved the Taobao organism — the flag of "ants." At the tip of the celebration that lasted for four hours, all the employees stood hand-in-hand, singing "If you do not experience wind and rain, you cannot see the rainbow. The ants that be organized along will beat the elephant."
v Shop feedback
To totally investigate a Taobao look, a good way is to view its feedback by clicking the shop's rating icon. For Tmall.com shops, individuals click the celebs to look at their ratings. Taobao users typically pay time to scan feedback and compare things of 1 look with those of others. [ Feedback put up by the user can be genuine or made up that users need to totally scan through to conclude. If the feedback vogue and tone is same, likely, it's made up. Some of the feedback can even be denote by competitors. Users need to check out the bulk of the feedback to deduce whether or not the feedback area unit real. The best thanks to conclude whether or not the item is actually value shopping for is to seem at the on the market feedback that area unit denote by users once they've used the item for a period of time.
v Digital Marketing
v Singles' Day
Singles' Day (also referred to as the Double eleven looking carnival) is that the Chinese largest on-line looking day in eleventh, Nov., that dates from eleventh, Nov. 2009 by the Taobao mall. It takes the benefits of the Chinese single day that is formed by Chinese students in university to celebrate their bachelordom. After the event was launched, it obtained unexpected attention so many other e-commerce companies tried to imitate this model. However, Taobao mall remains the simplest beneficiary by its correct and powerful promotion skills until currently.
The double eleven looking day has gained an outsized variety of profit for Taobao since 2009. The sales value on double eleven in 2009 was RMB50 million (5.68 million) and the value has increased sharply to RMB35 billion (3.97 billion) and the RMB1.5 billion(170million) was gained.
v Developing Strategy

On March twenty nine, 2016, the CEO of Alibaba group, Daniel Zhang, pointed out the three directions of the future development goals for Taobao: more community-based, more content-enabled and local adapted in the 2016 annual client conference command in city. Taobao extensively uses looking ways like information personalizing, client loyalties, video broadcasting and therefore the targeted demand of one community to create stages for sellers to show their commodities. It is strictly constructing a brand-new system from content manufacturing, to content propagating, and content consuming with Alibaba's cooperating internet platforms like Youku, Weibo, Alabama and AL films. Except for exploitation centralized and demand-matching provides looking on the necessity of users to make a self-operational system of content manufacturing and overwhelming transmission, Taobao additionally improved the standard of the goods and its services towards the shoppers. [citation needed]

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